Peplink Portal Docs

Changelog

What has changed in the portal, the Partner API and these docs, newest first. Check here after an update to see what is new or different.

2026-10-05

When requesting a new service line, you can now choose how it is activated.

Keep it in the new Pending Activation status until its first device is assigned. This lets you provision the service line ahead of time, for example while the devices are still being shipped, without being charged. Billing starts only once a device is assigned and the service line becomes active.

Or activate it immediately, as before. You can now also assign the Starlink devices as part of the request, so the service line is ready to use as soon as it is created.

Fixes

  • Account Statement: the print view of a credit note left out the remarks shown in its details view
  • A modal opened straight from a URL on top of another modal could not be scrolled with a trackpad or mouse wheel until it was closed and reopened

2026-09-21

Improvements

  • The view button in a table row is now a real link: Cmd/Ctrl-click or middle-click opens that record in a new tab, right-click offers Copy Link Address, and the URL shows on hover. The same applies to record links inside table cells, and every record window has a Copy Link item in its More menu
  • Sales Registration, Ownership Assignment and POS Records import: up to 1,000 entries per run, up from 500
  • Product Check: added UPC to the product details and to the product export
  • Starlink: the service line list refreshes on its own once a request has created a new service line

Fixes

  • Export Deals and Export POS Records ignored the created date range filter and exported the full result set
  • Custom date ranges shifted by one day for users in time zones behind UTC
  • Search filters that accept several values (for example SIM search by multiple ICCIDs) applied only one of the selected values
  • Rebate Request: corrected the rebate column
  • Deal Registration: the end customer website accepted values that are not web addresses, such as a mailto: address; it now requires an http:// or https:// address and reports the format error on the field itself
  • Starlink: the request item table did not span the full width

Documentation

  • Rewrote the API Keys guide as step-by-step procedures, including the three key scopes and what revoking does

2026-09-07

Improvements

  • Sales Registration, Ownership Assignment and POS Records import: up to 500 entries per run, up from 100
  • Lookup Devices: look up as many as 1,000 serial numbers at once, up from 100
  • Account Statement: an invoice now downloads as Invoice PPINV00xxxxxx - Peplink.pdf instead of a generic file name

2026-05-22

New Feature: Product Check

  • Added Product Check section allow partners to search products with export.
  • Added API docs to support product check.

2026-05-21

API

Added API docs for deal related API:

2026-03-24

Rename Access Tokens to API Keys

Based on the feedback we received, we renamed Access Tokens to API Keys to better reflect their purpose and avoid confusion. The API functionality remains the same, and only the name has been updated in the documentation and UI.

2026-02-27

API

The feature of Partner Store Products is deprecated and will be removed on 31 March, 2026, therefore we remove the related API docs:

  • [Import products] POST /partner/partner-store-products/import
  • [Delete Products] DELETE /partner/partner-store-products/{sku}
  • [List all products] GET /partner/partner-store-products

2026-02-23

New Feature: Deal Management

  • Added Deal Management section allow partners to manage Deals and related workflows.

2026-02-09

New Feature: Ownership Assignment

  • Added ownership assignment feature to allow partners to manage device ownership assignments for their customers.

2025-12-08

API

  • POST /sims/postpaid/register: Added parameter activationStatus to control SIM activiation status

Improvements

  • Search SIMs: Added filter by ICCIDs
  • Postpaid SIM registration: Allow changing default SIM activation status upon successful registration

2025-12-01

Improvements

  • Lookup devices: Added care plan type and expiration date
  • Members section: Added Show Disabled filter
  • Order modal: Added bookmarkability (URL sharing)

2025-11-24

New Feature: Sales Registration

  • Added sales registration feature to allow partners to register sales for their customers.
  • Added API docs to support sales registration.

2025-10-20

New Feature: Postpaid SIM Management

2025-10-06

Improvements

  • Added temp contract tool for exclusive partners.

2025-09-23

Improvements

  • Partner API access token: Added new email field.

2025-09-16

Improvements

  • Member modal: Added certifications.

2025-09-08

Fixes

  • Fixed invoice display.

2025-08-28

Improvements

  • Added create reseller form.

2025-08-19

Improvements

  • Added phone to members section.

2025-08-13

Improvements

  • Added referral codes to Partner overview.

2025-08-07

API

  • Added dryRunReturnNewOrderNumber to create order api to facilitate development of API integration.

2025-08-04

Improvements

  • Added export to Lookup Device.
  • Added EID in Lookup Device.

2025-08-01

Improvements

  • Added new section Members.

2025-07-28

API

  • Added docs for search and create/edit description for API access token.

Fixes

  • Fixed bank information display in order details.
  • Fixed invoice display.

2025-07-21

Improvements

  • Added search to reseller section.
  • Added export to device listing.

Fixes

  • Fixed invoice display.

2025-07-11

Improvements

  • Device modal: SFC details are displayed

2025-07-09

Improvements

  • Partner API access token: Added description for better provisioning.

2025-06-13

Improvements

  • Device modal: Displayed more informations: IMEI/ICCID/EID/Factory Defaults.
  • Device listing: Changed to table UI.
  • Simplied url paths.

2025-05-20

Fixes

  • Fixed order invoice display.

2025-03-05

Improvements

  • Update UI to be mobile responsive

    You can now access Peplink Portal using your favorite mobile browsers.

2025-02-10

API

2024-11-19

We gladly release this documentation website to help you and your team to work smoothly in Peplink Portal.

This changelog will be a good place that we can keep improving documentation while you can learn what has changed clearly here.

Free feel to drop us any comment at [email protected].

API

  • Added create order api with recipe for create for quick start
  • 📝 Docs: Fixed copies in partner store products > import products > response
  • 📝 Docs: Fixed copies in partner store products > delete products > response

2024-11-09

API

Documentation

  • Added recipe to explain how to update PO information for an order.

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